At OKAuto, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform, including our website, mobile applications, and services (“Platform”). By using OKAuto, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you create an account or book a vehicle, we collect:
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Full name
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Email address
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Phone number
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Identification documents (e.g., driver's license)
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Payment details (processed securely via third-party providers)
b. Vehicle & Vendor Data
For vendors listing vehicles:
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Vehicle details (make, model, year, photos, specifications)
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Location and availability
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Pricing, insurance, and additional terms
c. Usage & Technical Information
We collect:
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Device and browser type
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IP address
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Cookies and similar tracking data
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Access times and interaction logs
d. Communication Data
Messages, cancellation reasons, support requests, and any interaction between users or with our support team.
2. How We Use Your Information
We use your information to:
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Create and manage user accounts
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Facilitate bookings and payments
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Enable communication between renters and vendors
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Process transactions, including refunds and withdrawals
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Improve the functionality, performance, and security of our Platform
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Send important updates, invoices, and promotional offers (you can opt out at any time)
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Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We only share your data with:
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Service providers (e.g., payment gateways, hosting, email services)
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Vendors (only when you book their vehicles — limited to necessary details)
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Authorities if required for legal reasons (fraud, disputes, law enforcement)
4. Data Storage & Security
We use industry-standard security protocols to protect your data, including encryption and secure access controls. Despite our efforts, no system can be 100% secure. You are responsible for keeping your login credentials safe.
5. Cookies & Tracking Technologies
Our Platform uses cookies and similar technologies to:
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Recognize returning users
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Improve site performance
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Customize your experience
You can control cookie preferences through your browser settings.
6. Your Rights
You have the right to:
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Access, update, or delete your personal data
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Request a copy of the data we hold about you
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Object to certain types of data processing
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Withdraw consent (where applicable)
7. Retention of Data
We retain personal information as long as your account is active or as needed to fulfill our legal and contractual obligations. You may request account deletion at any time.
8. Children’s Privacy
OKAuto is not intended for children under 18. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it promptly.
9. International Users
Our services are hosted and managed from Jordan. If you are accessing from outside this location, you consent to the transfer and processing of your data in accordance with this policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes and revise the “Last Updated” date at the top. Continued use of the Platform constitutes acceptance of the changes.